Customer Service Representative

This is a support position requiring just one or two years of experience in Commercial Insurance. It is a foundational support/service role, providing superior day-to-day client service by anticipating client needs and responding to client, producer and account manager questions and issues in a timely manner.


  • Preparing ID cards, binders, evidence of property & other certificate of insurance requests
  • Processing and documenting cancellations and reinstatements
  • Ordering and processing renewal and change requests with an emphasis on Business Insurance Risk Management
  • Processing and billing renewal policies
  • Organizing insured’s copies of new and renewal policies in presentation binders for delivery by producer
  • Assisting in the preparation of new and renewal presentations
  • Maintaining accurate policy data in agency management system (AMS360).

All Fronts Insurance Services Inc is a New York-based insurance brokerage-consulting firm, specializing in comprehensive risk management, personal insurance and commercial insurance. We provide education, strategic assessment, and brokerage of insurance coverage. All Fronts Insurance has a reputation for excellence in the products and services we offer.

Job Type: Full-time

Pay: $50,000.00 – $70,000.00 per year


  • Flexible schedule
  • Health insurance
  • Paid time off
  • Paid training
  • Work from home


  • 8 hour shift
  • Monday to Friday

Supplemental pay types:

  • Bonus pay

COVID-19 considerations:
Position will be remote


  • Associate (Required)


  • AMS 360: 2 years (Required)


  • Spanish (Preferred)


  • Property & Casualty License (Preferred)

Work Location: Remote