Must have strong administration support skills in UNIX (Linux / Solaris), Axway Secure Transport, SFTP and IBM Connect Direct experience, strong communication, and documentation skills. Be able to implement and support of specialized business and technical information technology solutions.
Technical Skills and product knowledge requirements:
Ø Strong UNIX Solaris / Linux systems administration skills.
Ø Strong Experience configuring and setting up Secure Transport, SFTP. and Connect Direct,
Ø Experience with Unix Permissions and FACLs.
Ø Experience with management of SSL, TLS, data encryption, and certificates.
Ø Shell Scripting (Shell, Perl, Python, etc.).
Ø Basic understanding of networking.
Ø Understanding of cloud technologies (S3, BLOB).
Ø Experience in identifying and troubleshooting system outages.
Ø Proven interpersonal, communication, organizational, leadership and customer service skills.
Ø Perform support responsibilities in Axway Secure Transport, SFTP, and Connect Direct in Linux / Solaris.
Ø Provide build and operational support including troubleshooting, timely resolution, and root cause analysis of incidents in the environments.
Ø Perform change management (CM) role on the components. Implement change requests based on CM processes.
Ø Implement necessary steps to prevent future incidents.
Ø Install, Upgrade, and maintain Secure Transport, SFTP, and Connect Direct.
Ø Demonstration of initiative and results oriented with flexibility and tenacity, and the ability to continuously adjust priorities to reflect changing circumstances.
Ø Strong diplomacy, assertiveness, influencing skills with commitment and ability to work in a dynamic cross-organizational team environment.
Ø Strong dedication to provide quality customer service.
Ø Effective problem-solving skills and inherent decision-making ability.
Ø Strong analytical skills including the ability to quickly identify the cause of issues with the system or determine if other teams need to be included in resolving an issue.
Ø Ability to manage own projects including communications to customers as well as work as part of a larger operational team.
Ø Strong knowledge of HTTP, HTTPS, and SFTP protocols.
Job Types: Full-time, Contract
Pay: $70,000.00 – $110,000.00 per year
- Monday to Friday
- Weekend availability
- Associate (Preferred)
- Axway Secure Transport: 3 years (Required)
- SFTP: 3 years (Preferred)
- Linux: 3 years (Preferred)
- IBM Connect: Direct: 3 years (Preferred)
Work Location: Remote